- 48+ hours before pickup: Full refund (100%).
- Less than 48 hours: 50% refund.
- No-show: No refund. Security deposit released.
- Royal Xperience cancellation: Full refund + $100 inconvenience credit toward next rental.
- Refunds: Processed within 3–5 business days to original payment method.
To cancel, sign in to your dashboard or call concierge.